Frequently Asked Questions
Getting Started
How do I sign up for the Route to Research Challenge?
We’re thrilled you’ll be joining us for our brand-new challenge, Route to Research – it’s going to be amazing!
Complete your registration and open your fundraising page in just a few minutes – you’ll be taken to the ‘Enthuse’ platform to do this.
By using this link, your fundraiser will be created with a built-in map so you can easily track your journey across the milestones completing the Route to Research.
Click here to get started.
When you have registered, paid your registration fee and set up your fundraising page, we’ll send out your Fighting Force t-shirt and fundraising pack within 10 working days.
Now join our friendly Facebook Group to enjoy lots of support throughout your challenge and interact with your fellow challengers!
How can I receive my t-shirt and fundraising pack?
If you have registered and set up your fundraising page on the Enthuse platform for Brain Tumour Research, we’ll send your t-shirt and fundraising pack to you within 10 working days.
An easy way to get your fundraising page started is to donate yourself, or you can ask a friend, family member or colleague to donate to your page.
A great way to get the ball rolling is to share your fundraising page as widely as possible across your social networks.
Please allow 10 working days for our volunteers to ship out your free gift and fundraising pack to you. We appreciate your support as you continue to raise vital funds to help us get closer to finding a cure for this devastating disease.
How do I join the challenge as part of a team?
If you’d like to take on this challenge as a team – that’s no problem! After all, it is a 676-mile trip, which is pretty epic!
When signing up for the challenge, you will see the option to ‘create a team’ or ‘join a team’. If you are joining an existing team that has already been created, you can search for this and join the relevant team.
Or, if you would like to captain and set up the team page yourself, clicking ‘create a team’ will create a specific team page link.
Once this is set up, you can ask people to donate to the team page to ensure that all donations to your team are shown towards your team total.
When will I receive my t-shirt and fundraising pack?
Your fighting force t-shirt and pack will be posted to you once you have registered for the challenge via Enthuse.
Please allow 10 working days for your goodies to arrive with you. This accounts for any potential delays in the postal system.
Fundraising
How do I get my first donation?
> Donate to your own fundraising page to get it off the mark, as this will encourage others to donate to help you achieve your target
> Promote your fundraising on all of your social platforms with your family, friends and colleagues, letting them know why you are taking on the challenge and explaining that they can support you and donate in just a few clicks. Even just the equivalent of their morning takeaway coffee will make a difference! For more top fundraising tips throughout your challenge, head to our friendly Facebook Group.
How do I edit my fundraising page?
You can edit your fundraising page to personalise your fundraising target, profile photo, banner image or content, so your supporters know exactly who they’re donating to and how much their donation means to you. There are a couple of ways you can do this.
Follow this link to find out more > Logging in and editing/ updating your personal fundraising page | Enthuse Help Centre
If you’re ever unsure, you can reach out to us at routetoresearch@braintumourresearch.org
How do I log my miles on my Enthuse fundraising page?
You can add your mileage and activity onto your fundraising page for friends and family in one of two ways.
Link your Strava account to log your miles >
Once you have successfully registered for the event and set up your fundraising page, follow these steps to connect your Strava account:
- Log in to your Enthuse fundraiser dashboard here
- Locate the ‘Connect to Strava’ option on your fundraising page (this sits just underneath your fundraising page story)
- Once you select this, you’ll be taken to Strava’s site, where you can log in and confirm the connection. When you have done this, select ‘Finish’, which will then take you back to your fundraising page
- That’s it! When you’ve connected to Strava, it’ll show up on your page, where you can also disconnect if you need to
Manually log your miles > If you don’t have a Strava account and would prefer to log your miles manually as you go, that’s no problem! Simply follow these steps to learn how:
- Log into your fundraiser dashboard
- On your page, you will see ‘Add an activity’ option
- This will allow you to enter the details for your activity. When you’ve finished, select ‘Save activity’
- Your activity should now appear on your page
If you want to, you can add some more detail, including text and images. To do that, select ‘Edit post’ and select ‘Finish editing’ once done.
For more details on how to log in, find your fundraiser dashboard and update your page, click here.
Will I receive a free medal if I raise £274?
Yes! Well done on achieving £274 or more! This represents the equivalent of 10% of the cost of a day’s research at one of our Brain Tumour Research Centres of Excellence and is a great achievement.
We are so grateful to you for your hard work and determination in raising these vital funds.
Medals are being sent throughout August to celebrate that great achievement.
Once you have raised £274, you will automatically become eligible to receive a medal. You do not need to do anything or contact anyone to receive your medal.